Frequently Asked Questions

Each product page includes a detailed size guide with measurements in both centimetres and inches. Our pieces are designed for a relaxed, true-to-size fit. If you are between sizes, we recommend sizing up for a more generous silhouette.

Orders are processed within 1–2 business days. Standard shipping then takes 3–5 business days, while express delivery arrives within 2 business days. See our shipping page for full details.

We accept returns of unworn items with tags attached within 30 days of delivery, and exchanges are always free. Learn more on our returns & exchanges page.

We accept all major credit and debit cards, as well as popular digital wallets. All transactions are encrypted and processed securely — your payment details are never stored on our servers.

We move quickly to get orders out the door, so changes are only possible within a short window after checkout. If you need to amend or cancel an order, please contact us as soon as possible and we will do our best to help.

No account is required — you are welcome to check out as a guest. Creating an account, however, lets you track orders, save your details and enjoy a faster checkout next time.

We use premium natural and blended fabrics. To keep them looking their best, follow the care label sewn into each garment — most pieces are best washed cold and laid flat or hung to dry. Avoid high heat to preserve colour and shape.

The fastest way to reach us is through our contact page. We aim to respond to every enquiry within one business day.